Amplified Terms of Use

Last Modified: October 3, 2025

Welcome to amplified.ai, the website and online service of amplified ai, Inc. (“Amplified,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, the purchase of Amplified products offered there, and our online services and software (collectively, the “Service”). By registering for an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy at https://www.amplified.ai/privacy, which is incorporated by reference. If you do not agree or are not eligible, do not use the Service.

1. Eligibility

You may use the Service only if you (a) can form a binding contract with Amplified, (b) are acting in a business or professional capacity and not as a consumer, and (c) comply with these Terms and applicable laws. Use by individuals under eighteen (18) is prohibited. The Service is not available to users previously removed by Amplified.

2. Use of the Service; License

Subject to these Terms, Amplified grants you a non-exclusive, limited, non-transferable license to access and use the Service for your own business operations. Each user must have their own account, whether free or paid, and you may not resell, sublicense, or share login credentials to provide others with unauthorized access to paid features of the Service.

You may create, use, and share reports, projects, or other outputs generated through the Service with free or paid users, or with third parties in the ordinary course of your business, provided that such sharing does not permit them to bypass account requirements or access the Service without their own authorized account.

We reserve all rights not expressly granted. We may modify, suspend, or terminate the Service or your access at any time, with or without notice, consistent with Section 15.

3. Accounts; Admins; Security

3.1 Account Creation. To use certain features, you must create an account and provide accurate, complete information. If you open an account for an entity, you represent you are authorized to bind that entity; “you” includes the entity. If you create an account on behalf of an entity, you are responsible for all activity under that account, including by your employees, contractors, and affiliates. You must ensure that all such users comply with these Terms, and you are liable for their acts and omissions as if they were your own.
3.2 Admins & Authority. You will appoint at least one account administrator with authority to manage your account, seats, and settings, approve purchases, and take binding actions on your behalf.
3.3 Credentials & 2FA. Credentials arepersonal to the individual and may not be shared. You are responsible for all activities under your credentials and must keep them secure. Multi-factor authentication (2FA) is strongly encouraged and may be required for certain features.
3.4 Notices & Preferences. Any notices or other communications provided by Amplified under these Terms, including those regarding modifications to these Terms, may be given through the Service, on our website, and/or by email to the address associated with your account. You can manage certain communication preferences in your account settings.
3.5 Unauthorized Use. Notify us immediately of any unauthorized use or security incident. Amplified is not liable for losses caused by unauthorized use of your account.

4. Acceptable Use; Prohibited Activities

4.1 AUP. You must comply with our Acceptable Use Policy (AUP) at https://www.amplified.ai/aup/(as updated from time to time). If the AUP conflicts with these Terms, these Terms control.
4.2 Prohibited Activities. You agree not to (and not to assist others to): (i) scrape or copy the Service by automated or non-automated means; (ii) use automated systems (e.g., bots, spiders) that send more requests than a human can reasonably produce via a standard browser; (iii) transmit spam or unsolicited communications; (iv) interfere with security or attempt to decipher transmissions; (v) impose unreasonable load; (vi) upload malware; (vii) harvest personal information from the Service; (viii) engage in commercial solicitation on the Service not expressly permitted; (ix) impersonate others or misrepresent affiliation; (x) interfere with proper operation; (xi) access content by unauthorized means; (xii) bypass access or copy-prevention measures; (xiii) reverse engineer, decompile, disassemble, or attempt to discover source code or underlying algorithms (except to the extent such restriction is impermissible by law); (xiv) modify, translate, or create derivative works of the software; (xv) copy, rent, lease, distribute, pledge, assign, or otherwise transfer rights to the software; (xvi) use the software for a service bureau or for the benefit of an unrelated third party; (xvii) use the software to build a materially similar or substantially competitive product or service; or (xviii) use the Service in violation of laws or regulations; (xix) use outputs generated by the Service in, or as the basis for, medical, legal, financial, safety-critical, or other regulated decisions without independent human review by a qualified professional; (xx) rely on outputs of the Service as a substitute for your own due diligence or compliance obligations under applicable law; (xxi) benchmark, test, or compare the performance of the Service for publication or competitive purposes, except with our prior written consent.
4.3 Bulk Exports. The Service is not intended for bulk downloads of data. For legitimate bulk data needs, contactsupport@amplified.ai.
4.4 Remedies. Breach may cause irreparable harm; we may seek injunctive relief in addition to other remedies.

5. Service Changes

We may add, change, or discontinue features, set usage limits, or stop providing the Service or components thereof. We may suspend or terminate access for violations of these Terms or the AUP.

5.1 Beta Features. We may designate certain features as beta, preview, or trial. Such features are providedas-is and may be modified or discontinued at any time.

6. User Content

6.1 Ownership. “User Content” means content you or your end users submit to or through the Service (e.g., patent information, annotations, comments, reports). You retain ownership of User Content. You control sharing settings, and where you choose to share, you grant selected users a license to access and use that content as enabled by the Service.
6.2 Your Responsibilities. You represent that you have necessary rights to User Content; that it does not violate law or third-party rights; and that you will not submit unlawful, harmful, deceptive, or infringing content. You are solely responsible for your User Content and may be exposed to content you find objectionable.
6.3 License to Amplified — Purpose-Limited and Time-Limited. You grant Amplified a royalty-free, transferable, sublicensable, worldwide license to host, store, reproduce, technically modify or reformat (e.g., for storage, indexing, compatibility, or display purposes), translate, and create derivative works only to the extent necessary to provide, maintain, secure, troubleshoot, and improve the Service (including developing new Service features). This license lasts only for the duration of your use of the Service and ends when your User Content is deleted from active systems (subject to Section 6.5 for lawful retention/backups).
General model training. Amplified willnever use your User Content to traingeneral AI models.
Customer-specific features. At your direction, we may train customer-specific models/classifiers using your User Content to provide those features to you and your permitted users.
6.4 Community/Sharing. Where you share User Content with selected users, you grant those users a non-exclusive license to access and use such content as permitted by the Service and these Terms.
6.5 Deletion & Backups. Upon your deletion of User Content or termination/expiration of the Service, we will delete User Content from active systems and then delete from backups within our regular backup cycle; we may retain copies as required by law, to comply with legal process, or for a limited period for audit, security, and integrity purposes.

7. Usage Data

Amplified may collect and analyze de-identified and aggregated data and other information relating to the access, use, and performance of the Service (“Usage Data”) and may use Usage Data during and after your use of the Service to operate, maintain, improve, and enhance Amplified’s products and services. Examples include technical logs, metadata, telemetry, and usage information about User Content (e.g., access counts). For clarity, Usage Data excludes User Content itself.

8. Our Proprietary Rights; Feedback

Except for User Content, the Service and all materials therein (software, text, images, logos, trademarks, etc.) and all related intellectual property rights are owned by Amplified or its licensors. Except as expressly permitted, you may not use, copy, or create derivative works from the Service or Amplified Content. You may submit feedback or ideas; we may use them without restriction or compensation.

9.1 Pricing and Payment. If you use paid aspects of the Service, you agree to the pricing and payment terms at https://app.amplified.ai/pricing(as updated from time to time) or in a separate order form. We may add or change fees prospectively with notice consistent with Section 15.
9.2 Orders; Payment Methods. We may verify payment details and contact you for additional information. Payments are processed by our third-party payment processor. You authorize charges to your selected payment method for fees and taxes.
9.3 Subscriptions; Auto-Renewal; Cancellation.Subscriptions auto-renew for the then-current term unless canceled before renewal in your account settings or as otherwise stated at purchase. Your subscription remains active until the end of the current term.
9.4 Refunds. All payments arenon-refundable except where required by law. We may, at our sole discretion, consider good-faith credits.
9.5 Taxes. You are responsible for applicable taxes, duties, and charges, excluding Amplified’s income taxes.
9.6 No Sales to Children. We sell to adults (18+) only.

10. Privacy

Your use of the Service is subject to our Privacy Policy (https://www.amplified.ai/privacy). By using the Service, you acknowledge our collection and processing of personal data as described there and in the DPA.

11. Data Protection (Security)

Amplified implements and maintains physical, technical, and administrative security measures designed to protect the applications and materials that you (or your authorized users) develop on or upload to the Service (“User Content”) from unauthorized access, use, or disclosure. Our Data Processing Addendum in Section 12is incorporated into these Terms. Any categories of personal data or processing operations not set out in the DPA will be processed and protected by Amplified in accordance with our Privacy Policy (https://www.amplified.ai/privacy).

12. Data Processing Addendum (DPA)

This DPA applies where Amplified processes Customer Personal Data on your behalf.

12.1 Roles and Scope. For Customer Personal Data in User Content, you are the Controller (or “Business”) and Amplified is the Processor (or “Service Provider/Processor”). For Operational/Account Data (e.g., billing, product telemetry tied to your account), Amplified is the Controller. Amplified will process Customer Personal Data only on documented instructions from Customer, including as set out in these Terms, this DPA, and through Customer’s configuration and use of the Service, unless otherwise required by applicable law. If Amplified believes an instruction infringes Data Protection Laws, Amplified will promptly notify Customer (unless prohibited by law).

Customer Responsibilities. Customer is responsible for the accuracy, quality, and lawfulness of Customer Personal Data and the means by which Customer obtained it, and will not provide special categories of data (or similarly sensitive data under applicable law) unless the parties agree in writing.

12.2 Subject Matter/Duration. Processing Customer Personal Data to provide the Service for the subscription term (plus any retention required by law or expressly permitted for backups/archival integrity).

12.3 Nature/Purpose. Hosting, storage, indexing, retrieval, transformation, and related processing strictly to provide, maintain, and secure the Service in accordance with Customer’s documented instructions and these Terms.

12.4 Security. We implement appropriate technical and organizational measures (access controls, encryption in transit/at rest where applicable, logging/monitoring, vulnerability management, secure development practices). Amplified will ensure that persons authorized to process Customer Personal Data are subject to appropriate confidentiality obligations. Amplified maintains an information security program aligned with ISO27001 industry standards and makes security summaries and independent assessment information available via its Trust Center available at https://trust.amplified.ai/.

12.5 Subprocessors. We may use subprocessors to support the Service and will require protections no less protective than these. A current list of Subprocessors is published at our Trust Center; Customer may subscribe there to receive email updates of changes. Amplified will impose data protection obligations on Subprocessors no less protective than those in this DPA and remains responsible for their performance.

12.6 International Transfers. Where Amplified makes an international transfer of Customer Personal Data, it will implement a lawful transfer mechanism (e.g., EU Standard Contractual Clauses (Module Two) incorporated by reference, UK Addendum/IDTA, Swiss addendum, Brazilian SCCs, or an adequacy decision). Amplified will ensure any onward transfers are made in compliance with applicable Data Protection Laws.

12.7 Assistance. Taking into account the nature of Processing and the information available to Amplified, Amplified will provide reasonable assistance with Customer’s obligations related to security, breach notifications, data protection impact assessments and consultations, and data subject rights, to the extent required by law. Amplified may charge a reasonable fee where such assistance is unusually burdensome.

12.8 Incident Notification. We will notify you without undue delay after becoming aware of a personal data breach (as defined by applicable Data Protection Laws) affecting Customer Personal Data and provide information reasonably available. Such notice will include, to the extent known at the time: the nature of the incident, categories and approximate volume of data and data subjects affected, likely consequences, and measures taken or proposed to address the incident. Amplified will reasonably cooperate with Customer’s investigation and mitigation, consistent with law-enforcement and confidentiality requirements.

12.9 Deletion/Return. Upon termination or request, we will delete or return Customer Personal Data from active systems, subject to lawful retention and backup cycles. Upon request, Amplified will confirm in writing that such deletion has been carried out, subject to applicable retention limits. Unless legally prohibited, Amplified will complete requested deletion from active systems within 30 days of termination or request; backups will cycle out per standard retention schedules.

12.10 Audits. On written request, we will provide information reasonably necessary to demonstrate compliance (e.g., audit summaries, security documentation). Where required by law, you may conduct an audit with reasonable notice and minimal disruption; you bear audit costs and frequency/parameters will be reasonable.

12.11 Data Subject Requests. Taking into account the nature of the processing, Amplified will assist Customer, through appropriate technical and organizational measures, in responding to data subject requests under applicable Data Protection Law, insofar as reasonably possible. Where requests are manifestly unfounded, excessive, or repetitive, Amplified may charge a reasonable fee or refuse to act on the request.

12.12 U.S. State Privacy (including CPRA) – Service Provider Terms. Amplified will: (a) not sell or share Customer Personal Data (as “sell”/“share” are defined under applicable U.S. state privacy laws); (b) not retain, use, or disclose Customer Personal Data for any purpose other than providing the Service under the Agreement (including this DPA) or as otherwise permitted by law; (c) not retain, use, or disclose Customer Personal Data outside the direct business relationship with Customer; and (d) not combine Customer Personal Data with personal data obtained from other sources except as permitted by applicable law (e.g., to detect security incidents or improve the Service). Upon notice, Customer may take reasonable steps to help ensure Amplified’s Processing is consistent with these obligations.

12.13 Definitions. “Customer Personal Data” means Personal Data in User Content that Amplified Processes on behalf of Customer under the Agreement. “Data Protection Laws” means applicable data privacy, data protection, and cybersecurity laws (including GDPR, UK GDPR, Swiss FADP, and U.S. state privacy laws such as CCPA/CPRA) to the extent applicable to the Processing of Customer Personal Data.

DPA Controls. If there is a conflict between this DPA and the rest of the Terms, the DPA controls with respect to processing Customer Personal Data.

13. Mutual Confidentiality

“Confidential Information” means non-public business, technical, and financial information disclosed by a party (“Discloser”) to the other (“Recipient”) that is identified as confidential or should reasonably be understood as confidential. Recipient will (i) use Confidential Information only to exercise rights or perform obligations under these Terms; and (ii) not disclose it to anyone except its employees, contractors, affiliates, advisors, and service providers who need to know it and are bound by confidentiality obligations at least as protective as these. Recipient may disclose Confidential Information if required by law, with prompt notice (where lawful) and cooperation to limit disclosure. Confidentiality does not apply to information that is or becomes public through no fault of Recipient, was known without duty of confidentiality, is independently developed, or is rightfully received without duty of confidentiality.

14. No Professional Advice

Any professional information (e.g., legal, financial) provided via the Service is for informational purposes only and not advice.Patent legal status is displayed as received from authorities without warranty. For authoritative legal status, consult the relevant national patent authority. Always seek a qualified professional for advice.

15. Notification Procedures and Changes to these Terms

We may provide notices via email, in-product messages, or posting on our site. We may update these Terms; for material changes, we will update the “Last Modified” date and provide additional notice where required by law. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service before the change takes effect and, if applicable, cancel renewal.

16. Data Export on Termination

Upon termination or expiration (other than for unlawful use or material breach posing a security risk), we will make your User Content available for electronic retrieval for 30 days, after which we may delete it, subject to lawful retention and backup cycles.

17. Indemnity

You will defend, indemnify, and hold harmless Amplified and our affiliates, officers, directors, employees, agents, and licensors from and against third-party claims, losses, liabilities, damages, and costs (including reasonable attorneys’ fees) arising from: (i) your use of the Service; (ii) your User Content; (iii) your violation of these Terms or law; or (iv) your violation of third-party rights.

18. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMPLIFIED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.

Some jurisdictions do not allow certain disclaimers; where they do not, this section applies to the maximum extent permitted.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMPLIFIED AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

Without limiting the foregoing, you acknowledge that outputs generated by the Service may be inaccurate, incomplete, or inappropriate for your use case. You are solely responsible for verifying the accuracy and suitability of outputs before using them, and Amplified disclaims all liability arising from your reliance on outputs.

Subject to mandatory law:
Amplified’s aggregate liability for all claims is capped at the fees paid to Amplified for the Service in the twelve (12) months before the event giving rise to liability.

These limits apply regardless of theory of liability and even if a remedy fails of its essential purpose. Nothing in this Section excludes liability for death, personal injury, fraud, willful misconduct, or any liability that cannot be excluded under applicable law. Some jurisdictions do not allow limitations of liability; where they do not, this section applies to the maximum extent permitted.

20. Governing Law; Arbitration; Class Action/Jury Waiver

20.1 Governing Law and Forum. These Terms are governed by the laws of California, excluding its conflict of law rules and the U.N. Convention on Contracts for the International Sale of Goods. For claims not subject to arbitration (or where arbitration is unavailable or unenforceable), the state and federal courts in Santa Clara County, California have exclusive jurisdiction, and the parties consent to personal jurisdiction there for such claims and for enforcement of arbitration awards.

20.2 Arbitration. Except where prohibited by law or as otherwise provided here, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved bybinding individual arbitration administered byJAMS under its applicable rules (including Optional Expedited Procedures), conducted in Santa Clara County, California (or another mutually agreed location), in English. Before filing, the parties will attempt informal resolution for 60 daysafter written notice to support@amplified.ai. Individuals may pursue qualifying claims in small claims court instead of arbitration.

20.3 Class Action and Jury Waiver. To the fullest extent permitted by law, each party waives the right to a jury trial and to participate in a class, collective, or representative action; no class arbitration.

21. Export Controls; Sanctions

You represent that you are not located in, under control of, or a national/resident of any country or on any list subject to U.S. embargoes or sanctions. You will not access or use the Service in violation of export control or sanctions laws.

22. Patent Assertion Entities (PAEs)

If you are a Patent Assertion Entity (an entity deriving a material portion of its revenue from offensive patent assertions) or acting on its behalf or for its benefit, you will not assert, or enable others to assert, patent claims against Amplified or the Service. If you do, your license terminates immediately.

23. Force Majeure

Neither party is liable for delay or failure to perform due to events beyond its reasonable control (including acts of God, labor disputes, internet or utility failures, governmental actions, war, terrorism, or epidemics), provided it uses reasonable efforts to mitigate.

24. Anti-Corruption

Each party will comply with applicable anti-bribery and anti-corruption laws and represents it has not received or been offered any improper payment or thing of value in connection with these Terms.

25. Trademark Guidelines

Use of Amplified’s names, logos, or marks must comply with Amplified’s Trademark Guidelines (available on request). No rights are granted except as expressly stated.

26. Assignment

These Terms (and your access to any of the Service) are not assignable or transferable by you without Amplified’s prior written consent. Any purported assignment in violation of this section is null and void. We may assign or transfer these Terms without restriction (including in connection with a merger, acquisition, or sale of assets).

27. Entire Agreement; Severability; No Waiver; Order of Precedence

These Terms (including the incorporated Privacy Policy, DPA, and AUP) constitute the entire agreement between you and Amplified regarding the Service and supersede prior agreements on the subject. In the event of any conflict among any online orders, any MSA or software agreement, and these Terms, the order of precedence will be: (a) the MSA or software agreement; (b) these Terms; and (c) the orders (from newest to oldest), unless an order expressly overrides the foregoing. The parties agree that any terms and conditions stated in a customer purchase order or other customer ordering documentation (including any vendor management portal) are void. If any provision is held invalid, the remainder remains in effect, except that if theuniversal class action/jury waiver is found unenforceable in its entirety, the arbitration agreement is unenforceable in its entirety. No waiver of any term is a further or continuing waiver.

28. Interpretation; Survival; Contact

Interpretation. “Including,” “includes,” and “such as” mean “without limitation.” Headings are for convenience only.

Survival. Sections 3.5, 4, 5.1, 6.3–6.5, 7–9 (for amounts owed), 10–13, 15–27, and this Section 28 survive termination or expiration.